Privacy Policy

Introduction

Novaristic Estate and Builder respects your privacy and is committed to handling personal information responsibly. This Privacy Policy describes the types of information we may collect when you visit our website, submit a property enquiry, request a consultation, arrange a site visit or communicate with our team.

By using this website or voluntarily providing your information, you acknowledge the practices described in this Privacy Policy. Please do not submit personal information through the website if you do not agree with these practices.

Information We Collect

We may collect information that you provide directly to us and limited technical information generated when you use the website.

Information You Provide

• Full name
• Phone or WhatsApp number
• Email address
• Preferred project, phase, block or sector
• Preferred property type and plot size
• Budget range and investment requirements
• Buying, selling, rental or property-management intent
• Site-visit or consultation preferences
• Messages, questions and other enquiry details

Information Collected Automatically

• Internet Protocol address
• Browser and device type
• Operating system
• Referring website or page
• Pages visited and time spent on the website
• Website interaction and performance information

Please avoid sharing sensitive financial, legal or identification information through a standard website enquiry form unless our team specifically requests it through an appropriate channel.

How We Use Your Information

Information collected through this website may be used for the following purposes:

We may also use information to protect the website, prevent misuse, maintain internal records and comply with applicable legal or regulatory requirements.

Cookies and Analytics

Our website may use cookies and similar technologies to support website functionality, remember preferences and understand how visitors interact with our pages.

Cookies may be used for:

• Website functionality and security
• Form performance and spam prevention
• Website traffic measurement
• Visitor behaviour and page-performance analysis
• Advertising or conversion measurement where enabled

You may restrict or delete cookies through your browser settings. Blocking certain cookies may affect the operation of some website features.

Phone, Email and WhatsApp Communication

When you submit an enquiry, contact us through WhatsApp, call our phone number or send an email, we may use the supplied contact information to respond and discuss relevant property services.

Communication may include property availability, project information, prices, site visits, consultation scheduling and requested follow-up information.

Messages sent through WhatsApp or another external platform are also subject to that platform’s own terms and privacy practices.

How Information May Be Shared

We do not sell personal information. Information may be shared only where reasonably necessary to provide requested services, operate the website, protect our interests or comply with lawful requirements.

Information may be shared with:

• Website hosting, email, CRM, analytics and form-service providers
• Professional advisers or service providers supporting a requested property transaction
• Relevant property owners, buyers, sellers or authorised representatives when necessary
• Public authorities when disclosure is required by law or a valid legal process

Data Security

We use reasonable administrative and technical measures intended to protect information from unauthorised access, misuse, alteration, disclosure or loss.

These measures may include secure website connections, restricted administrative access, software updates, account-security controls and trusted service providers.

No website, electronic communication method or data-storage system can be guaranteed to be completely secure.

Data Retention

We may retain personal information for as long as reasonably necessary to respond to an enquiry, provide requested services, maintain transaction or communication records, resolve disputes and meet applicable legal or operational requirements.

Information that is no longer required may be deleted, anonymised or securely archived where appropriate.

Your Choices and Rights

Subject to applicable requirements and reasonable identity verification, you may contact us to:

• Ask what personal information we hold about you
• Request correction of inaccurate information
• Request deletion of information no longer required
• Withdraw consent for optional communication
• Ask us to stop promotional messages
• Raise a question about how information is handled

Certain information may need to be retained where required for legal, security, transaction-record or dispute-resolution purposes.

Third-Party Websites and Services

Our website may include links to project developers, housing authorities, map services, social media platforms, WhatsApp or other external services.

Novaristic Estate and Builder does not control the privacy, security or content practices of third-party websites. Visitors should review the relevant privacy policy before submitting information to an external service.

Children’s Privacy

Our website and real estate services are intended for adults and are not directed toward children. We do not knowingly request personal information from children through our property enquiry forms.

A parent or guardian who believes a child has submitted personal information may contact us to request its review or deletion.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, services, technology or information-handling practices. The revised version will be published on this page.

Continued use of the website after an update means that the revised policy will apply to subsequent website use.